Privacy Policy
This Privacy Policy explains how Dodopin.com “Website”, “Platform”, “Service” collects, uses, and protects your personal data.
This Website is operated by:
FUTURE ONE TECHNOLOGY LTD Orion House Office 785, Bessemer Road, Welwyn Garden City, United Kingdom, AL7 1HH
and
VELCORE TECHNOLOGY LIMITED Unit 1603, 16th Floor, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong
collectively referred to as “Dodopin”, “Company”, “we”, “us”, or “our”.
By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following categories of personal data:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Billing information
1.2 Account Information
- Username
- Login credentials
- Account activity
1.3 Transaction Data
- Purchase history
- Payment details processed via third-party providers
- Order records
1.4 Technical Data
- IP address
- Browser type and device information
- Operating system
- Access times and logs
1.5 Communication Data
- Messages sent through support channels
- Email correspondence
2. HOW WE USE YOUR INFORMATION
We use collected data for the following purposes:
- To provide and maintain our services
- To process transactions and deliver products
- To manage user accounts
- To detect and prevent fraud or abuse
- To improve our Website and user experience
- To communicate with users regarding orders or support
- To comply with legal and regulatory obligations
3. LEGAL BASIS FOR PROCESSING GDPR
Where applicable, we rely on the following legal bases:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- User consent where required
4. PAYMENT PROCESSING
We do not store full payment details.
Payments are processed securely through third-party payment providers. These providers may collect and process your data in accordance with their own privacy policies.
5. DATA SHARING AND DISCLOSURE
We may share your data with:
Payment service providers
Technical infrastructure providers hosting, analytics, security
Legal authorities when required by law
Business partners or suppliers only where necessary for service delivery
We do not sell personal data to third parties.
6. INTERNATIONAL DATA TRANSFERS
Your data may be transferred and processed outside your country of residence, including but not limited to:
United Kingdom
Hong Kong
European Economic Area EEA
Other international jurisdictions
We take appropriate safeguards to ensure your data is protected.
7. DATA RETENTION
We retain personal data only as long as necessary for:
- Providing services
- Legal compliance
- Dispute resolution
- Fraud prevention
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect your data, including:
- Secure servers
- Encryption technologies
- Access control mechanisms
However, no system is completely secure.
9. YOUR RIGHTS
Depending on your jurisdiction, you may have the following rights:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request data portability
- Withdraw consent
To exercise your rights, please contact us.
10. COOKIES AND TRACKING
We may use cookies and similar technologies to:
- Improve user experience
- Analyze Website performance
- Provide personalized content
You can control cookies via your browser settings.
11. CHILDREN’S PRIVACY
- Our services are not intended for individuals under 18 years old.
- We do not knowingly collect data from minors.
12. THIRD-PARTY LINKS
- Our Website may contain links to third-party websites.
- We are not responsible for their privacy practices.
13. CHANGES TO THIS POLICY
- We may update this Privacy Policy at any time.
- Changes will be posted on this page with an updated effective date.
14. CONTACT
For any privacy-related inquiries, please contact us through our Website.